• 星期四, 七月 14, 2022

In this document, "we" stands for KvmCloud Co, Ltd and "you" stands for the customer who purchases our services. The term "Member" represents the person or organisation who has purchased our services. "Registrant" represents the person or group of persons applying for domain name registration. "Registry" represents the administration of the domain name. "Server" represents the computer equipment that provides the service to you. "Website" means the content you upload on our servers that is accessible on the Internet. "Terms of Service" means this Agreement. KvmCloud Co, Ltds reserves the right to amend these Terms of Service at any time, effective immediately upon posting of new Terms of Service on the Website.

 

 

 

1. Payment

 

 

 

1.1 We do not accept payment by any means other than those indicated on the Website

 

 

 

1.2 Payment must be made before the receipt is due, otherwise we reserve the right to close the receipt.

 

 

 

1.3 If a promo code is used for a payment that has not been generated, if there is a limit on the number of promo codes, they will be applied in the order in which the receipts are generated and if the limit is reached, a receipt without the promo code will be generated for you.

 

 

 

1.4 Prices in the shopping cart are for preview purposes only and will be based on the bill generated at the time of checkout

 

 

 

1.5 If you use a promotional link from another account under your name when making a purchase, we reserve the right to block the promotional account along with the purchase account.

 

 

 

2. Technical Support

 

 

 

2.1 Response time for work orders is 24 hours

 

 

 

2.2 Technical support will try to solve your problem, but we do not solve the problem of the site can not be profitable (similar problems we can not solve, please forgive us)

 

 

 

2.3 If you choose the wrong department for your work order, a member of staff will reassign you to the correct department, but it may take longer to respond.

 

 

 

 

 

3. Refunds

 

 

 

3.1 Refunds are not available for promotional products, special offers and other discounted products.

 

 

 

3.2 Refunds will not be issued if the product has been active for more than 30 days.

 

 

 

3.3 Due to the unique nature of the Dedicated Server product, refunds are not available after activation.

 

 

 

4. Discontinuation of service

 

 

 

4.1 If the service is due to expire without payment, we provide a 1 day period for the host to continue the service, which will be suspended after 2 days of expiry.

 

 

 

4.2 If payment has not been made 5 days after the expiry of the service, the service will be deleted and the data on the service will not be recovered.

 

 

 

4.3 During the suspension period, the service will be billed as normal.

 

 

 

4.4 We reserve the right to suspend or even delete your service if you violate the terms of service or service limitations of the KvmCloud Co, Ltd

 

 

 

4.5 We will not be responsible for any loss of data caused by the expiry of the service.

 

 

 

5. DDoS Protection Service

 

 

 

5.1 If the product does not specify the DDoS protection value, the default is 1 Gbps protection

 

 

 

5.2 If the product defense is greater than 10 Gbps, the attack traffic exceeding this threshold will be blocked until the end of the attack

 

 

 

5.3 If the product defense is less than 10 Gbps, attack traffic exceeding this threshold will be blocked until 24 hours after the end of the attack

 

 

 

5.4 In the event of a service disruption due to a DDoS attack, we will not count the disruption as part of the service downtime.

 

 

 

6. Web Hosting Content

 

 

 

6.1 You may not use this web host to send spam/advertising emails

 

 

 

6.2 You must not use the web host as a web proxy (including proxy web programs such as zmirror)

 

 

 

6.3 You cannot set up illegal websites, see Product Usage Restrictions

 

 

 

6.4 You may be suspended or removed from the hosting service if you commit an offence, and KvmCloud Co, Ltds reserves the right of final interpretation of the final action taken to the extent permitted by law. KvmCloud Co, Ltds reserves the right to report to law enforcement authorities.

 

 

 

6.5 Your host is protected by our security components, but KvmCloud Co, Ltds cannot guarantee protection against zero-day vulnerabilities and does not guarantee that the server will be free from attack or unauthorised modification.

 

 

 

6.6 KvmCloud Co, Ltds reserves the right to remove the following files without your permission: any pirated, cracked, adult, pornographic content and copyrighted video and audio files.

 

 

 

6.7 You must not store the following files on the web host: 

 

 

 

Content that contains viruses, Trojan horses or other programs that are damaging to the server or to the viewer's computer

 

any content that is planned, developed or encourages criminal activity, any content that is not conducive to trademark protection, copyright protection, patent protection or content that is harmful to world security

 

6.8 If there is no exclusive use of the web hosting series, please use the server resources wisely and comply with the "usage restrictions", you should not affect the normal use of other customers.

 

 

 

7. Virtual Server (VPS) content

 

 

 

7.1 You may not use this virtual server to send spam/advertising emails

 

 

 

7.2 Any violation of the law arising from the KvmCloud Co, Ltd may result in suspension or deletion of the host, and KvmCloud Co, Ltd reserves the right of final interpretation of the final action taken to the extent permitted by law. KvmCloud Co, Ltds reserves the right to report to law enforcement authorities.

 

 

 

7.3 Any form of hacking such as Trojan horses, scanning IPs, outbound attacks, performing port scans or attempting to hack into any computer and network.

 

 

 

7.4 Placement of chat rooms, audio, video, high volume downloads and other extremely resource intensive programs or activities (including but not limited to harvesting).

 

 

 

7.5 Prohibiting any mining practices

 

 

 

7.6 Free public proxies are prohibited, and will be blocked until they expire if found